keep-the-freezer-full
Keep The Freezer Full: how your subscription works
Never run out of meals again. Pick a bundle, choose how often, and we'll keep your freezer stocked. Here's everything you need to know.
What can I subscribe to?
Any of our bundles: Introduction To Solids, Lets Get Textured, Flavoured Up Textured, Bowl Taste Adventure, Iron-rich Power Box, Mini Bites and the Freezer Full Mix Box. Single meals aren't available on subscription.
How often does it come?
Every 2, 4 or 6 weeks. You choose when you sign up and you can change it any time.
What do I save?
10% off every box, starting with your first order. Discount codes can't be added to subscription orders, unless we're running a special offer just for subscribers.
Is there a lock-in?
No. There's no minimum number of deliveries.
When am I charged?
We charge your saved card automatically at about 10am Sydney time on the day each box is due, and we'll email you before each charge. That day can fall on any day of the week, including weekends.
When does it arrive?
Your box goes out on our next delivery run after it's charged. Our main weekly cut-off is 11pm Tuesday (Sydney time), with dispatch on Wednesday and deliveries from Friday. In QLD, NSW, VIC and the ACT there's also an 11pm Sunday cut-off for our Monday run.
What does delivery cost?
The same as a normal order. In NSW, VIC, QLD and SA it's $18 for orders under $175. In WA, TAS, NT and regional areas it's $25 for orders under $175. Delivery is free on orders over $175. The usual minimum order applies: $75 for eastern states and SA metro, $100 elsewhere.
How do I swap my box as bub grows?
Just reply to any of our emails, or email info@tinybeetsfoods.com.au, and I'll move you to the next bundle. You can also change it yourself under Manage my subscription in your account.
How do I skip, pause or cancel?
Any time, from Manage my subscription in your account or the link in your order confirmation email. Prefer a person? Email info@tinybeetsfoods.com.au. Changes made before the cut-off apply to that delivery. After the cut-off your box is already in that run, so the change starts from the next one. You can pause for as long as you need.
Is there a cancellation fee?
No fee if you cancel before your box is charged. Once a box has been charged and the order is placed, it's already on its way into our kitchen run, and $15 fee. If the order has already dispatch, no refunds are able to be done.
What if something's out of stock?
We don't swap in a different meal. Your payment just won't go through, and we'll charge you once your bundle is back in stock.
What if my payment fails?
We'll try your card again 3 days later, up to 5 times. If you've got a new card, update it under Manage my subscription.
Will my price change?
You keep the price you signed up at until you change your subscription. If your price ever does need to change, we'll email you at least 14 days before your next charge.
Questions? Email info@tinybeetsfoods.com.au and I'll sort it.